Marketing Mechanics — Advertising & Internet Marketing Agency

Multimedia – Bring your Products and Services to Life!

Multimedia is about taking images, drawings, pictures and developing them so they become animated and interactive. This is done using sound and design. You can imagine your strike rate for sales when someone opens an interactive brochure, rather than hard copy brochures!

We can develop, media-rich presentations that will entertain and educate your new and existing clients with audio, video, text and direct links to your website and e-mail address.

FEEL, SMELL, TASTE THE DIFFERENCE…..
In today's hard economic climate, there are competitors from all directions. A powerful sales tool like multimedia allows businesses to power ahead of their competitors and provide prospective clients with easy access to your products and services.

Research has proven that people remember:
• 20% of what they see,
• 40% of what they hear and
• 75% of what people see, hear and do!

Multimedia applications we provide can include:
CD roms
CD rom business cards – even cut to special shapes!
Websites
Interactive Invitations
Electronic brochures
All electronic media.

Uses can include:
• Product launches
• Brochures and catalogues
• Website applications
• Product details and further information including links to ordering.
• Multimedia sales presentations
• Product demonstrations
• Newsletters and press kits

BECAUSE YOUR PRODUCTS AND SERVICES ARE NOW INTERACTIVE, IT ALLOWS YOUR CUSTOMERS TO ACTUALLY “FEEL AND SEE” YOUR COMPANY IN A DIFFERENT LIGHT. IT ALSO ALLOWS YOUR CUSTOMER TO CONTACT YOU AT A “CLICK” OF A BUTTON. THEREFORE ENSURING A GOOD RETURN ON YOUR INVESTMENT. And one, which you know will give results!

Labels: advertising, marketing, multimedia

What is Marketing Research?
Marketing research is carried out to enable you to understand your target audiences and what would be the best way to sell to them. Basically its used to find out target markets, understand your clients buying habits, provide you with a well qualified environment to launch your products and services and so on.

Think about this – When you go shopping to make a good-sized purchase like a TV, most of us do a little research. What’s the best brand and why, what are the different models available, which has the best price etc. This will put you in a better position to make the purchase. So that's probably the easiest way to explain market research – it puts you in the best position possible to make judgements.

What type of marketing research is available?
Depending on what you require, determines the best strategy used to conduct the research. We take into account time restraints, budget, statistics and other information that we will find for you.

Some examples of market research available include surveys (both electronic and hard copies,) focus groups, competitor analysis, and statistical information from various sources. It may be as simple as a customer satisfaction survey right through to developing a new product you’re launching and want the best possible strategies to use for successful outcomes.

Labels: advertising, market research, marketing

Have you ever heard the saying? - “If you fail to plan, then you are planning to fail.” Whether you are planning a trip, planning your finances or planning your marketing, without the planning, you can bet it would be hard to get your idea/project/trip or finances off the ground – if at all!

It’s essential that businesses have an idea on how they should be marketing and promoting their business, as without this, how can businesses increase their sales? At the end of the day, that’s the bottom line – whether you are launching a product, setting up a new division or promoting a particular service, we all want to see those dollars rolling in.

Marketing Mechanics has a great deal of experience and helping your business plan for success. Marketing should be treated as part of the business plan and should always be included in your budgeting.

We first suggest that we develop both short and long-term plans,
that way we can see the short-term results along with the big picture.

Marketing Plans will help provide focus and direction to your business and planning forms the basis of your total marketing strategies.

Strategy.
What’s a strategy? – A strategy is a plan. A good plan needs to be thought through with goals set and a time frame for these goals to be achieved.

Plan

Implement

Evaluate


A good, successful business needs many key factors to operate and marketing is certainly one of these. Simply, the marketing unit within your business can be broken down into four elements:

• Price
• Promotion
• Product
• Placement.

During the planning process there are other areas that will be covered.

Who - exactly is your market?
Why - do your current customers buy off you?
Why - do other potential customers not buy from you?


Why Choose Marketing Mechanics?

We have the expertise to plan for success towards your sales, marketing and promotional objectives. You are the best at running your business, and we are the best at marketing your business to others.

If it’s professional advice you need, we can help guide you and your business in the right direction.

We pride ourselves in giving you the highest level of customer service and value.

Big or small, each project is carefully planned, implemented and evaluated giving you fast, effective results.

We are results driven – WE MAKE THINGS HAPPEN
Marketing Mechanics has the knowledge and experience that will ensure that key areas for development and growth for ongoing success of your business are identified and implemented.

Labels: advertising, direct marketing, marketing plans

WHAT IS E-MARKETING?
E-marketing is simply converting hard copy information and placing it online. There are many forms and uses of e-marketing and e-commerce and we have listed some below.

WHAT CAN E-MARKETING DO FOR ME?
Whether it’s a low cost campaign, a project to build a customer database, a tool to increase sales or even a simple and effective way to communicate with your customers, e-marketing is the way of the future.

New trends in e-marketing have revolutionised the structure and way you and your company communicates with existing and new customers!

A targeted e-mail campaign can help you:
Reach new customers
Promote existing products and services
Help generate a database for you or expand your existing one
Easily launch new products
Provide a tool for membership for your customers
Help convert customers visiting your website into sales
Allow you to “up sell” to existing clients

and…

You can really identify your customer’s needs and
wants in a simple and effective way. You have more
chance of increasing sales if you truly know what your clients want from you!


E-mail marketing is probably the most cost effective way to market to your customers. And no other company offers professional advice and proven expertise to help your business grow and succeed like we can at Marketing Mechanics.

Labels: email marketing, emarketing, internet marketing

Direct Mail

Who said direct mail was a thing of the past? If that was the case, why do we still everyday receive so much in the mail – most of it personally addressed?

Direct mail, used in conjunction with other marketing strategies is definitely a powerful tool.

Marketing Mechanics has the expertise to develop a strategic Direct Mail campaign that WILL get people to look further than just the envelope they receive.

Direct mail allows you to deliver your sales message, products and services to potential or existing customers.

We can offer you an integrated marketing solution that can be measured. Whether you are launching a product, selling from catalogues, wanting advice on mailbox drops or direct mail, Marketing Mechanics can help!

We provide expert advice on campaign strategies, from start to finish and deliver RESULTS, - We can even organise list purchases with recommendations.

Direct Mail services include:
• Advice and list purchases
• Campaign development
• Print and design
• Delivering and measurement techniques

Labels: advertising, direct mail, marketing

Customer Loyalty Programs

Who said customer service and customer loyalty was a thing of the past? Let us give you two scenarios to visualise and answer.

1. You are a customer and visit the same two cafés each week. You generally visit each one about once per week (a total of two visits).
2. Every week the same person serves you at the two cafes.
3. Café no. 1 and café no. 2 generally serve the same type of coffee and have similar service.
4. Café no. 1 gives you a coffee card where you get your 5th cup for free. They also give you a VIP card that entitles you to 10% off all meals, 7 days per week.
Q – which café are you now going to visit more?
A - Café no. 1 where you get your 5th cup for free + 10% on all meals

The answer is clear, and no matter how old or young or wise we are, everyone likes to be treated in a special way, and made to feel special.
So the keyword here is “SPECIAL”
No matter what business you have, customer loyalty programs can be introduced. Marketing Mechanics are the experts in devising, developing and implementing fantastic programs that are unique to your business.
Some food for thought… its easier and less expensive to sell to existing clients than to obtain new ones! You have already done the hard work in getting the client in your door or helping them buy your products and services. Now is the time to keep them there and up sell/cross sell. You will be amazed about the additional % in sales you can achieve!

Labels: customer loyalty, loyalty programs, marketing

WHAT IS Corporate I.D.?

Corporate I.D. is about your companies Corporate Identity - who your company is and portrays. It may be the first thing your customers see. Whether it’s a business card or brochure, your corporate I.D. makes up your stationary range. This falls into how you project your company’s image and how your customers perceive you in their mind when they receive your stationary and literature.

I remember many years back knowing a really switched on salesman. I had known him for at least one year. He always dressed beautifully, always wore his hair in the latest fashion, carried a soft leather attaché case and had the best looking business card I had ever seen. It wasn’t until a year later that I discovered he drove a car that had rust on the side of it, and his office was his bedroom!

He was a great guy and of course I had to laugh with him and not at him. He was smart – he always came across professionally and well presented - so in turn - This is how I felt about his business and products/services he was selling.

So the moral to the story in simple terms - Corporate ID is about the image you project – and you may only have moments to prove your company’s worth!

Company Brand/Corporate I.D. – who you are, what you look like
Position: - strategies used to make your clients feel/react a specific way to your products/service

Developing a logo or brand is not just about delivering visual solutions. There are reasons why the big guns develop their logos and brands – they sometimes can spend millions of dollars developing a brand or logo. Market research certainly can be undertaken, or more so should be to determine consumer behaviour towards your product/service. This research can help us understand your customers and what they do and don’t like – This can have massive impact, both positive and negative, towards your logo, your brands and even your company.

Corporate ID services include:
• Corporate image /market research
• Logo design
• Corporate Stationary (business cards, signage, letterheads etc.)
• Concepts, designing, printing and delivery at realistic and competitive prices
Does your corporate identity represent your company's goals, sales & marketing objectives, attitude, and image?


The first step.

Depending on your business situation, whether your company is large or small, what markets you wish to capture or you may be after a slightly new feel or look. Whatever your situation, Marketing Mechanics will deliver you with a well researched, visually creative, unique and objective reaching Corporate ID.

After a new look?

In many instances we have given a sparkling new look and feel to clients existing stationary. We can provide you with our portfolio which will provide you with some great ideas. We can also show you types of papers/boards and stocks so you can really feel and see the stock we recommend for your new stationary.

Labels: advertising, corporate ID, direct marketing

Brochures and Flyers

Whether you have existing brochures or would like new ones developed, Marketing Mechanics is your “One Stop Design & Print Shop.”

From developing concepts, art direction right through to final art and printing, we can produce the simplest and most effective flyer, right through to a comprehensive brochure.

Other types of advertising material we do include newsletters, corporate brochures, postcards, posters, trade presenters, booklets, leaflets + much more. We have the experience and innovation to ensure whatever we produce for you, will not only be unique, but highly professional.

We offer a tailored service to you – which means we will design your brochures and flyers from start to finish and provide you with different ideas, samples of artwork to choose from and develop all of the copy (text and words) for you. Need Pictures or photographs? – We can help!


It’s one thing to make a brochure look fantastic, but we will ensure that your sales message and marketing objectives are met and that your products and services are communicated effectively to your target market.

Other types of designs we do include DL flyers, a4 flyers, booklets or any style or design you were thinking about.

And its not just about giving you THE SERVICE YOU DESERVE, its about quality & price. That’s where we will certainly put a smile on your face!

Labels: advertising, brochures, direct marketing, flyers

ADVERTISING - The word on everyone’s lips?

• Is your product or service being talked about?
• Do people know about your products and your company?
• Are you getting the best value for your dollar?
• Do you know how to work out the best value for your dollar?
• Where should you advertise – online, TV, brochures, radio, direct mail?

These are all the questions we can answer – as we have successfully done over the years for so many happy clients.

In today’s times there are so many newspapers & magazines on the market that it’s easy to get lost in knowing where to advertise.

Being enticed with a “cheap deal” or super special can sometimes mean money down the drain. So many times we have heard “ Well we advertised in the local paper this week, it cost me $850 and I haven’t had one lousy call!” There are reasons for this and Marketing Mechanics can guide you in receiving the best value for your hard earned dollar.

We take into account your target market, your budget, design elements, what “catch line” will be best for your ad to capture the attention of your customers, advice on campaigns along with marketing research into where you should advertise. Maybe your money isn’t best spent in a newspaper for a particular sales and marketing strategy. With our experience and research we can provide information on the best way to advertise your particular product. This can be as simple as a demographically based mail drop or a stage by stage campaign, which includes different forms of advertising. Whichever the case, Marketing Mechanics has the expertise and knowledge to ensure you receive the best advertising placement at all times.

Tip No. 1 Existing customers are cheaper to market to than obtaining new ones.

Did you know it’s cheaper to sell to an existing customer than actually bring in new ones? You have already done the groundwork, and that customer has already used your products or services – so don’t let them go! – Or more so, keep them coming back! Whether you have only a handful of customers or lots of them, it’s important to keep them updated on what new products you have and special promotions or discounts you have got running. And if they were happy with your products and services in the first place, they will come back for more!

There are many ways you can keep in contact with your customers, but the best way is to create a simple database so you can keep track of customer purchases and easily contact them through various ways such as mail outs and email marketing.

Tip No. 2 Are you up selling?

Well your customer has already bought that cup of coffee – have you sold them a sandwich? – Or your customer has bought a screwdriver, have you sold them the latest new titanium screws you just got in? It’s all about Sell, Sell, Sell! – And take every opportunity you can. Lets look at McDonalds, as annoying sometimes the old phrase “would you like fries with that” may seem, they do it for a reason – to up sell! Maybe one in every ten customers says yes, well that’s a whole lot of fries at the end of the day! The best thing is, is that your customer may really appreciate the extra advice – maybe they really needed screws as well but forgot to ask!

Tip No. 3 Have you done a recent check on pos (Point of sale)

I know one of the things we may overlook are the posters and flyers we have hanging around at our stores. I saw a really old one the other day at a clothing store – it was a huge sign placed at the front of the shop, so you certainly could not miss it – it said “Bargain sale” This week only. The only problem is that the sign actually looked like it had been through a few bargains itself. It was quite dirty and faded – The point I am trying to make is that the customer sees the sign, sees that its old, so obviously the sale wasn’t just for “this week only” – its probably been around all year! – And hence that customer may just keep walking by!

Its hard in business to keep an eye on everything, but each week it’s a great idea to set five minutes aside to have a visual walk around your store or office and have a look at your POS – you may be surprised at what you find!

Tip No. 4 Databases – do you have a shoebox?

Well we probably all have had shoeboxes at one stage or another, but the shoe box I am referring to, is the box you may have stashed somewhere (maybe under your desk), at home, at the back of the shop or wherever) – and this box contains details of all your clients. Don’t throw them away! Even if it’s only got your customers telephone and name on it – this is a great start to building your database.

The best way to go about your new found treasure is to first check how current the information is. If its fairly current, say up to 1 year, then you can get cracking and make some phone calls to update your clients information. Obviously, its best not to “just call out of the blue” and say I’m updating your details. They may not remember you! - So some good advice is to put together an incentive promotion such as “ buy one, get second one free” or “beat the winter blues and coffee’s on us!” This way you have more reason to update your client’s details. Make sure your offer is valid though!

When you are on the phone, don’t forget to get their email address too so you can ask if they would like to be notified when any other promotions arise as well. More than likely, your customer would be happy to find out about new stuff you have to offer from time to time. At the end of the day, your little show box has turned into a terrific, up to date database ready for you to grow those sales!

Tip No. 5 Brainstorm Box – have you got one?

I have found a really great way to get brainstorming is to have a folder or box that I keep stored in the office. As I come across anything that looks interesting, examples such as good ads, brochures or anything that I think I might use, I just place it in my “Brainstorm box.” When I do get the chance and I am feeling very creative, I just pull out the contents and have a sift through. Its amazing the things you can come across to give you some great ideas!

Tip No. 6 Do you really know what your customers want –

Well, this is the six million dollar question! A lot of my clients tell me they know what their customers want, but as soon as we do a little market research, the outcome near shocks my clients. In fact – what you may be thinking right now, may be totally different to what your customers want! – And the best way to find out what they want - is to ask!

Lets take a bread shop for example, you have been baking bread for years, and all of your customers seem happy – but are they really? Did you know that 25% of people living in your local area are gluten intolerant? That could mean that you could possibly be missing out on 25% extra sales. And you can find information like this out by doing a simple survey. Ask customers what they would like to see when they come in, or leave a survey and box with pens at the side counter. You can even post the survey out, possibly with an incentive for completing the survey, If there’s one thing I have learnt in sales and marketing, its not to ever take anything or any one for granted!

Tip No. 7 Have you got a website?

Heres some staggering information that I recently retrieved from the Australian Bureau of Statistics.

”The number of Australian businesses using computers, accessing the Internet and using web sites or home pages continues to grow. Computer use has shown steady growth, rising from 49% of Australian businesses in 1993-94 to 84% of businesses at the end of June 2001. In contrast, the proportion of businesses with a Web presence has grown rapidly, rising from 6% in 1997-98 to 16% in 1999-2000 and 22% in 2000-01. The proportion of businesses with Internet access has also risen rapidly, from 29% in 1997-98 to 56% in 1999-2000 and 69% in 2000-01.”

And that’s only the business side of it – With householders there’s about 50% of homes and growing with Internet access.

Now if that’s not a reason to get a website, I don’t know what else can convince you! These days, everyone is getting Internet savvy, so there’s no better way to promote your business then online. Marketing Mechanics can offer you tailor made websites, unique to your very own business. Just contact us for further information.

Tip No. 8 Advertising

Have you ever advertised in a magazine or newspaper? I know many customers whom have placed an ad here or there and have sat back anxiously awaiting the phone to ring off the hook. Well if you only place one ad, and the phone does ring off the hook – can you let me know your secret? Advertising is about consumer recall. That is, a customer seeing your ad/brand/logo on a number of occasions. And when they see it a second, or third time, they will feel like they have heard about you, a friend has told them about your business or they cant remember except they know they will come and buy something from you when the need it (or you could have put together a great offer they cant refuse!)

It’s important to get the right advice about spending your hard earned dollar. I know there are some sales people in the advertising industry who are notorious for selling you “once only specials” – My advice to you is to carefully think before jumping on this type of offer. Your advertising should be budgeted, planned for and carefully thought about. That way you will ensure you are spending your money well and may see some return on investment.

Tip No. 9 Business stationary. Hows it looking?

The old saying you are what you eat, is quite the same in this situation-you are what your business card or letterhead looks like. Generally speaking, you only have moments to impress a potential buyer. Whether you have a small or big business, your business stationary should always be sleek and smart. That’s what your customers will see when you are not there, so make sure it’s a good appearance!

Tip No. 10 What are your competitors doing?

The best way to stay on top of your competition – is to know what they are doing. Make a call, drop by - or send a friend to drop by. Check the local papers to see if they are advertising, or walk by to see what they are offering. And don’t forget the dreaded junk mail – do they have a brochure in your letterbox?

Once you have determined what THEY are doing – you can do it better!

Labels: advertising, competitor research, direct marketing, small business, tips for marketing